Legal

Privacy Policy for Pool Works App

At Pool Works App, provided by TechZone Inc. ("TechZone Inc.," "we," "our," or "us"), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access and use our Services, including our website https://poolworksapp.com/, our mobile applications built with Flutter, and other related services (collectively, the "Services"). By accessing or using our Services, you consent to the practices described in this policy.

Effective Date: February 6, 2025

Information We Collect

We collect information about you in several ways when you use our Services:

A. Information You Provide Directly

Account Information: When you register for an account or update your profile, we may ask for personal details such as your name, email address, phone number, and payment information.
Communications: If you contact us via email, support channels, or other methods, we will collect the information you provide, including any correspondence.

B. Information Collected Automatically

Usage Data: We automatically gather information about your interactions with our Services. This may include your IP address, device type, browser type, pages visited, and the dates and times of your visits.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies on both our web landing page and within our Flutter-based mobile apps to enhance your experience, analyze usage trends, and administer our Services. Adjusting your browser settings to refuse cookies may affect the functionality of our Services.

How We Use Your Information

We use the collected information for various purposes, including to:

Provide, operate, and maintain our Services.
Process transactions and manage your account.
Communicate with you regarding updates, promotions, or service-related notifications.
Analyze usage trends to improve our website, mobile apps, and overall service offerings.
Enhance security and protect against fraud or other malicious activities.

Third-Party Services

We integrate several third-party services into our Services. These providers may collect, process, and use your information in accordance with their respective privacy policies:

Google Analytics

We use Google Analytics to collect and analyze data on how users interact with our website and mobile apps. This includes information such as your IP address, device information, and usage patterns. For more details, please review Google’s Privacy Policy.

Google Maps

Our Services incorporate Google Maps to provide location-based functionalities. Google Maps may collect data as described in its own privacy policies. You can find more information at Google Maps Privacy & Terms.

Google Tag Manager

We employ Google Tag Manager to manage and deploy tracking tags on our website and within our mobile apps. This assists us in gathering data for analytics and marketing purposes.

Google GSuite (Google Workspace)

We use Google GSuite for business communications, document storage, and collaboration. Data processed through these services is subject to Google’s privacy policies.

Twilio

We use Twilio for communication services such as SMS notifications and phone verifications. This helps enhance the security of our Services and facilitates account-related communications.

Data Security

We implement reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. However, no security system is completely infallible, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When your information is no longer needed, we will take reasonable steps to delete or anonymize it.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our Services, you consent to the transfer of your information to jurisdictions that may have different data protection laws than those in your home jurisdiction.

Your Rights and Choices

Depending on applicable laws, you may have certain rights regarding the personal data we hold about you, including the rights to access, correct, or delete your information, or to restrict or object to certain data processing practices. To exercise these rights or if you have any questions about our privacy practices, please contact us at support@poolworksapp.com.

Children’s Privacy

Our Services are not directed to individuals under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child, we will promptly take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make material changes, we will update the effective date at the top of this policy and, where appropriate, notify you by email or through our Services. Your continued use of our Services following any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: